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I can’t open the file with my tickets


Tickets are sent with two file formats: PDF and TKPASS
PDF is to be used for printing
TKPASS is to be used for downloading to you smartphone and to pass with it to the arena.

Windows OS
Install Adobe Acrobat Reader or any other soft that supports PDF files.

iOS
Download TKPASS file. Wallet App will run automatically. All you need to do is to press “Add” button. On the gameday just open Wallet App on your smartphone and choose the ticket there, then put the QR-code to the scanner.

Android
There’s no custom application on this operating system. Use an application for e-tickets that you find most convenient, for example PassWallet. We used it to test the system.

You need to download the TKPASS file and the app will run automatically. On game day, open the Wallet App on your smartphone, click on the ticket and then show the QR-code to the scanner.

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